WHO CAN ORDER FROM ULTRA BUILDING SUPPLIES?
At Ultra Building Supplies, we welcome orders from both businesses and the general public.
DO I NEED TO REGISTER ON YOUR WEBSITE?
Registration is not mandatory, but we recommend creating an account for added convenience. By registering, you gain access to features such as viewing your order history, saving and editing billing and shipping addresses, updating payment methods, and returning to previously saved shopping baskets.
CAN I APPLY FOR A TRADE ACCOUNT OR CREDIT ACCOUNT?
Yes, we have the option for customers to create trade accounts which are subject to checks and approvals, please contact the team by email on sales@ubsupplies.co.uk
WHAT ARE THE PAYMENT OPTIONS AVAILABLE?
Payments can be made securely through our online checkout page. We accept all major credit and debit cards, including American Express. Additionally, we offer alternative payment methods such as bank transfer, Google Pay, and Apple Pay.
IS THERE A MINIMUM ORDER VALUE?
While we do not impose a minimum order requirement, please note that bricks are typically sold in full packs.
CAN I COLLECT MY ORDER FROM YOUR YARD?
Yes absolutely, you can either place an order online call our team on 01707282192 or email us on sales@ubsupplies.co.uk.
CAN I ADD ITEMS TO AN EXISTING ORDER?
In most cases, you can add items to your order if it has not yet been picked up or prepared for shipment. For assistance with modifying an existing order, please contact us at 01707282192 or email sales@ubsupplies.co.uk.
CAN I REQUEST A QUOTATION?
To obtain a quotation, please email our sales team at sales@ubsupplies.co.uk. Provide the name or product code, desired quantities, and delivery information to receive a comprehensive quote.
HOW DO I OBTAIN AN INVOICE FOR MY ORDER?
Once your order is processed, we will send the invoice to the email address provided in your order. If you require a copy of the invoice, please email our support team at sales@ubsupplies.co.uk to request one.
CAN I PLACE AN ORDER OVER THE PHONE?
Yes absolutly feel free to call us on 01707282192 simply provide us with the details of the products you require, as well as your billing and delivery information. We will then create a manual invoice and send it to you via email, and details how to pay.